Privacy Policy

Effective Date: 3/3/2026

Frankie’s Spirits respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products. By accessing or using our website, you agree to the practices described in this policy.

Information We Collect

We collect personal information that you voluntarily provide when you make a purchase, sign up for email communications, or contact us. This may include your full name, billing and shipping address, email address, phone number, date of birth for age verification purposes, payment details, and order history.

We may also automatically collect certain information when you visit our website, including your IP address, browser type, device type, operating system, pages viewed, time spent on pages, referral source, and information collected through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect to process and facilitate orders, verify legal drinking age, provide customer support, send order confirmations and updates, respond to inquiries, improve website functionality, analyze marketing performance, prevent fraud, and comply with legal obligations.

If you opt in to receive marketing communications, we may use your information to send promotional content, product updates, and brand announcements. You may unsubscribe at any time.

Alcohol Orders and Licensed Third Party Retailers

Orders for delivery within the United States that contain alcohol are fulfilled by licensed third party retailers within the AccelPay retailer network.

When you place an order containing alcohol, your transaction is facilitated through a licensed retailer in the AccelPay network. Frankie’s Spirits does not directly sell or ship alcohol to consumers. Instead, your purchase is processed by a licensed retailer, and your transaction is between you and that retailer.

To facilitate your order, certain personal information including your name, address, contact information, order details, and payment information is shared with AccelPay and the fulfilling licensed retailer.

AccelPay’s Privacy Policy, Terms of Service, ecommerce terms, payment terms, and any other applicable legal terms apply to purchases made through the AccelPay platform. These terms govern the relationship between you and the licensed retailer fulfilling your order.

You may review AccelPay’s then current legal terms at the following link: https://www.accelpay.io/company/legal. We recommend periodically reviewing AccelPay’s legal page to stay informed of updates.

Payment Processing

Payment processing for alcohol orders is handled through AccelPay and its authorized payment processors. Frankie’s Spirits does not directly store complete credit card information. Payment processors maintain security standards designed to protect financial data.

Shipping and Delivery Information

To fulfill your order, your personal information is shared with licensed retailers and shipping carriers used within the AccelPay network, including carriers such as UPS and GLS.

Orders containing alcohol require an adult signature and valid government issued identification upon delivery. Delivery services may attempt delivery up to three times before deeming a package undeliverable. If a package is returned as undeliverable, fees may apply in accordance with AccelPay’s delivery standards and retailer policies.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, measure site performance, analyze user behavior, and deliver relevant advertising. These technologies may collect browsing behavior and device level information.

We may use services including Google Analytics, Meta Pixel, Shopify analytics, and email marketing platforms to understand how visitors interact with our site and marketing campaigns.

You may disable cookies through your browser settings, though certain functionality may be affected.

Data Sharing

We may share your personal information with licensed retailers fulfilling alcohol orders, AccelPay and its affiliated service providers, payment processors, shipping carriers, analytics and marketing platforms, and government authorities when required by law.

We do not sell your personal information.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Age Restrictions

Our website and products are intended only for individuals 21 years of age or older. We do not knowingly collect personal information from individuals under the legal drinking age. If we become aware that such information has been collected, we will take appropriate steps to delete it.

Your Rights

Depending on your state of residence, you may have rights regarding your personal information, including the right to request access to personal data, request correction of inaccurate data, request deletion of personal data, or opt out of certain marketing communications.

To exercise your rights, please contact us using the information below.

Data Retention

We retain personal information as long as necessary to fulfill the purposes described in this policy, including order facilitation, compliance with legal obligations, dispute resolution, fraud prevention, and enforcement of agreements.

Third Party Links

Our website may contain links to third party websites, including AccelPay and licensed retailer platforms. We are not responsible for the privacy practices of those external sites.

Updates to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Frankie’s Spirits

compliance@frankiesspirits.com